The Fountain Wellness Center

Privacy Policy

At The Fountain Wellness Center, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded. This Privacy Policy explains our practices and your rights, so you can feel confident when interacting with us online.

Last Updated: July 31, 2026

Introduction

At The Fountain Wellness Center ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us through our online forms.

By using our website, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Complete a contact or appointment request form

  • Request information about our services

  • Subscribe to receive updates or communications

  • Contact us by phone, email, or through our website

The information we collect may include:

  • First and last name

  • Email address

  • Telephone number

  • Mailing address (when applicable)

  • Any information you choose to include in your message or inquiry

We may also collect certain technical information automatically through your use of our website, such as IP address, browser type, device information, and website usage data to help improve our site's performance and user experience.

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries

  • Schedule or manage appointments

  • Provide information about our services

  • Improve our website and customer experience

  • Communicate important updates regarding your requests

  • Comply with applicable legal and regulatory requirements

We will only process your personal information when permitted by applicable law.

3. Marketing Communications

If you request information from Fountain Wellness Center, we may occasionally send you information about our services, wellness programs, educational resources, or special announcements that may be of interest to you.

You may opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link included in our emails, or

  • Contacting us directly through our website.

Please note that opting out of marketing communications does not affect transactional or service-related communications regarding appointments or services you have requested.

4. SMS Communications

If you choose to receive text messages from Fountain Wellness Center, your phone number will be used only for the purposes for which you provided your consent, such as appointment reminders, scheduling updates, or other practice-related communications.

Your SMS consent and phone number will never be sold, rented, or shared with third parties for their marketing purposes.

You may opt out of SMS communications at any time by following the instructions included in the text messages or by contacting our office.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage can be guaranteed to be completely secure, we take appropriate measures to help safeguard the information entrusted to us.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we maintain about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, where permitted by law

  • Request restrictions on certain processing activities

  • Withdraw consent where processing is based on your consent

  • Request information about how your personal information is used

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance your browsing experience. You can modify your browser settings to refuse cookies; however, doing so may affect certain website features.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or would like to request access to, correction, or deletion of your personal information, please contact Fountain Wellness Center through the contact form available on our website.

We will respond to your request as promptly as reasonably possible.